Models: 8567KL, 708500, 700000
UPC: 733538856718, 733538708598, 733538700097

It is possible that the basket on certain of these models may not meet our durability standards and prematurely break, posing a potential safety risk. We have isolated the issue to baskets on those models that were manufactured in May of 2019.

Please inspect the shopping cart (see pictures to the left). If the shopping cart has a date code combination of “5” and “19”, immediately stop using the shopping cart and fill out the form below to receive a replacement, or call Step2 toll free at 800-347-8372 between 8 am and 5 pm EST Monday through Friday.

After completing the form below, you will receive detailed instructions to submit the required documentation to receive your replacement.